As a dental hygienist, Susan knows she must sound repetitive to her patients. However, it's her responsibility to ensure that her patients are in optimal health by counseling them about oral health techniques. This means emphasizing that good dental health is strongly related to good overall health. Dental care now involves so many options, such as different kinds of toothbrushes and oral care products. Susan always recommends fluoride-based toothpaste.
"I also remind patients of the importance of flossing. I notice such a difference in the patients who floss regularly versus those who choose not to floss. It always amuses me when a patient comes in and confesses that he or she hasn't flossed in the last six months but that he did floss the night before the appointment to 'make it look good' for me," says Susan. Of course, it's not hard to identify a regular flosser during the examination. She certainly gives patients credit for being honest!
It's no wonder that patients pre-book multiple appointments with Susan up to a year in advance.